For new born babies, being able to rest comfortably on a stable flat surface plays an important role in their health and well being.
By utilising the specially designed insert, the Smartmuff© effectively converts your lie back pushchair by providing a soft flat surface for your new born baby to lie on. As your baby grows the insert can be removed and the Smartmuff© used in a conventional manner.
With it’s cosy lining and waterproof outer, the Smartmuff© is a high quality product specially designed for your baby’s comfort and protection. The Smartmuff© must be used in conjunction with a 5 point safety harness.
· Lie back pushchair converter
· Removable apron
· Double end zip for temperature control
· Space saving
· Luxury soft inner
· Showerproof outer
Please note that all information below relates to warehouse items only and does not apply to items coming direct from our suppliers. Please refer to the information contained on the 'Delivery:' section on the product page for delivery timescales.>
If you are ordering an item before 2pm that shows delivery as '24 Hour / Next Working Day', we will send your order that same day with DPD - please watch the following video and you will see why that is great news for you!
We use DPD for all larger items and Hermes for smaller items.
Please include your mobile number and double check that you have entered the correct email address with your order. DPD offer a service called Predict, which sends you an email and text message on the day of delivery that provides you with a one hour time window for delivery.
You can view a short video that explains the DPD Predict service by clicking on the following link that will open in a new window:
DPD Predict Video (url: http://help.dpd.co.uk/videos/mydpd/short_film_dpd.mp4)
Please note that all references to delivery are in working days and do not include weekends or public holidays. If you order an item that states a 72 hour delivery, it will be delivered to you in 72 working hours or 3 working days. We are also unable to dispatch orders on evenings, weekends or public holidays and process them on the next working day following receipt of your order.
Example (Item ordered on a 72hr / 3 working day delivery):
|Order Placed||Order Dispatched||Order Delivered|
|Fri / Sat / Sun||Monday||Thursday|
Next Day delivery to a standard UK Mainland postcode costs £4.95 or is free when you spend over £49.95.
Scottish Highlands and Offshore Locations
We charge an extra £14.95 per parcel to the following postcodes:
Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
A minimum additional cost per parcel of £14.95 applies to all deliveries to Northern Ireland, Channel Islands or any other offshore location that is part of the UK (actual price depends on parcel weight).
The actual cost per parcel varies from country to country. Please add an item to your basket and then visit our shopping basket page where you will find a postage cost calculator. Please note that larger bulky items such as car sears and travel systems are often unavailable for delivery out side of the UK so please get in touch beforehand if you are interested in a particular item.
Please contact us at email@example.com if you would like to arrange a return within 14 days of receiving your order.
Please note that any returns are made at your own cost and only standard delivery charges will be refunded - any express delivery or out of area/offshore delivery charges are non-refundable.
We do not offer a free returns service but can arrange for our courier to collect from you at a cost of £19.95 per parcel (additional charges apply to non-standard UK postcodes)
Following authorisation you will be asked to return your order to the following address:
The Business Centre
Please include a copy of your order details with your return as we will not be able to process your return without it.
Any returned goods are inspected once they arrive back with us to ensure that they are unused and in a re-saleable condition.
Returning Car Seats
We want your online car seat purchase to be as simple as it would be buying through your local store, so want you to be absolutely sure that the car seat is right for you before you start to use it.
Should you need to try the car seat in your car, you must leave all labels on the product, as removing the labels will be considered as confirmation that you wish to keep the car seat.
Prior to using your car seat for the first time, please ensure that you have read the manufacturers installation manual, checked any car compatibility list, and visited YouTube to see if any installation videos are available.
Please note that if you change your mind and want to return your car seat, we will only accept returns where they are unused with manufacturer labels attached, and in their original packaging.
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